General WeaveGrid FAQs
- I’m unable to log in with multifactor authentication, what do I do?
- How can I disable Multifactor Authentication on my account?
- How can I keep my WeaveGrid account secure?
- What is WeaveGrid?
- What is the difference between evPulse and WeaveGrid?
- How does WeaveGrid collect, use, and protect driver data?
EV Charge Manager Program FAQs
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- Which vehicles and home charging stations are eligible for Automatic Smart Charging?
- Do I need to have specific charging equipment to participate?
- Can I enroll in Automatic Smart Charging if I live in an apartment building?
- When will I receive my $75 incentive?
- What are Charge Preferences and how do they work?