When you apply to one of WeaveGrid’s programs for PG&E, we utilize an integration between our systems and PG&E’s customer records to validate your enrollment eligibility.
This “match” is performed using your utility account number. The number for your utility billing account is located in the top-right corner of the first page of your PG&E Energy Statement (highlighted by 1 in the image below). It’s also available by logging into PG&E’s site.
It’s important that you provide accurate information as part of your application. If the utility account number you provided does not align with the name, address, and contact information in your application, we may not be able to match the account and proceed with your enrollment.
If you have any questions about your application status or want details on why your application was denied, please contact WeaveGrid support.