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  1. WeaveGrid for PG&E Help Center
  2. PG&E Program FAQs

PG&E Program FAQs

EV Charge Manager Program FAQs

  • I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
  • Which vehicles and home charging stations are eligible for Automatic Smart Charging?
  • Do I need to have specific charging equipment to participate?
  • Can I enroll in Automatic Smart Charging if I live in an apartment building?
  • When will I receive my $75 incentive?
  • What are Charge Preferences and how do they work?
See all 14 articles

GM + PG&E Smart Charge Bundle FAQs

  • What is the GM + PG&E Smart Charge Bundle program?
  • How do I receive my monthly incentive?
  • How do I adjust my vehicle’s charging settings so GM Energy Smart Charging can manage my Home charging?
  • How will my EV charging schedule be affected?
  • Who do I get in touch with at PG&E regarding this program?
  • Who can I contact at GM with questions?
See all 7 articles

PG&E Account Matching and Registration FAQs

  • How does WeaveGrid validate my account information against PG&E records?
  • My rate information in WeaveGrid is incorrect. What should I do?
  • Can I participate through my Community Choice Aggregation (CCA) service?
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